We have plenty of resources which could be of use to you. They include advice and guidance on maintaining a social media channel, managing audiences and more.
Social media guidance for communications staff
This guidance document was created for communications personnel who are responsible for University social media accounts. It provides a comprehensive review of what to post on social media, how to create a social media strategy, when to create a new social channel, how to deal with trolls and more.
Download Social media guidance (PDF) – August 2021.
Social media guidance for academics
This document was created for Oxford academics who are on social media. It provides academics with insights on what to post on social media, how to maximise their use of their channel of choice and how best to respond to questions or concerns on social media.
Download Social media guidance for academics (PDF) – May 2021.
SCHEDULING AND MANAGEMENT TOOLS
Social media management tools are ideal if you need to post content in the evening or over the weekend. They can also be useful as they keep track of what’s being published across your channels over a period of time.
If you need advice on which social media management tool could be best for your objectives on social, you can contact firstname.lastname@example.org for advice.
Allow you to pull together quick, overview reports, but please note – each platform provides their own datasets. This means that some platforms may provide data points that others do not, while they could also define some metrics differently.
- Twitter Analytics
- Facebook Insights (if your Instagram page is linked to a Facebook page, you can also receive Instagram insights here)
- Instagram Insights (available only through the Instagram mobile app)
- LinkedIn Insights (when on your LinkedIn page, click analytics at the top of the page)
BRAND LISTENING TOOLS
Brand listening tools allow you to see sentiment and how your news has hit the media. They can also alert you to a crisis through mention spikes, negative keyword use and show you how the conversation is playing out.
Platforms such as Pulsar, Sprout and Hootsuite have this functionality.
Please note: in-tool reporting through native platforms such as Twitter Analytics or Facebook Insights is comprehensive, free, easy to download and easy to understand – so you might not need a management tool.
CONTENT DESIGN TOOLS
Brilliant social doesn’t have to come with a budget. These free tools can help you to design your content and improve your engagement.
IMAGE AND VIDEO LIBRARIES
There are a huge array of artists who are publishing their work on platforms that don’t ask for fees, although they do often require attribution.
There are also a number of paid libraries: