General community management guidance
The aim of the University of Oxford’s social media pages is to share the best of what’s going on at the University and to update and engage with our audiences – wherever they are.
The University is committed to fostering an inclusive culture in which people are treated fairly and with respect. The University does not tolerate any form of harassment or victimisation and expects all members of our community whether online or offline to treat each other with respect, courtesy and consideration.
The University believes that a culture of free speech and academic freedom can be achieved only if all concerned engage critically but courteously with each other.
We are keen for our community to use our social channels to have conversations on the content we post – but we have some rules. Content will be removed, and users may be banned, for sharing:
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Spam: any type of sales, buying or selling, or self-promotion, legal or illegal, will be removed.
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Links: to prevent the spread of misinformation, spam, malware or potentially inappropriate content, comments featuring a link to another site will be removed, regardless of the URL included.
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Problem comments: any type of repeated comment, explicit comment, unrelated comment or misleading comment will be deleted and users may be banned. If an accusation has been made and a name used this will be hidden and could result in legal repercussions if the person or entity named decides it is libellous.
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Hate speech: racism, sexism (this includes leaving disrespectful or explicit comments to other users), religious discrimination, homophobia and trolling are all completely unacceptable to the University of Oxford. Users who engage in any of these activities will be banned and their comments may be deleted.
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Harassment or victimisation: Users who engage in activities which result in others in the community feeling singled out or threatened will be banned.
Please be:
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Respectful of other people’s opinions
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Kind and considerate to our students, staff and other users
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Aware that your comments are public
Communications colleagues should refer to guidance on community management for more general information on how to reply to comments, manage spam, set up filters and set expectations online.