If your lead editor is unable to help, they should contact Charlene Rowley, part-time UAS Websites Manager.
Technical help with Mosaic
For technical questions regarding the Mosaic platform but not relating to the functionality or content of your site (for example, if you notice a bug, or are having issues with platform performance), you can:
Consult the system status information (Mosaic appears under Technical, Platforms and Environments) to find out how the system is running
All new starters will require UAS Mosaic face-to-face template training before getting access to your website. If you have a new starter in your team, please get in touch with your lead editor in the first instance. The lead editor should refer to the editor training requirements and availability, but should then liaise with Charlene to arrange training, permissions and access to your website.